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Everbright Sunshine Hedge holds Hybrid C for 6 months, which is a medium-risk product with a lock-up period of 6 months.
Buying wealth management products through offline banking channels may be misled by wealth management managers; However, online platform to buy wealth management products, although there is no wealth management manager to promote, but it will also be misled. Recently, an investor, Chen Hua (a pseudonym), spoke to reporters and bought wealth management products on the Internet platform. As a result, he bought a high-risk fund for investing in stocks and suffered losses. The reporter’s investigation found that many Internet platforms, such as Alipay, Tencent Licaitong, JD Finance, lufax, etc., all have the chaos of unclear classification, emphasizing marketing and neglecting risk warning. Text: Guangzhou Daily all-media reporter Lin Xiaoli
Complaint: Stock funds are mixed with sound financial management products.
Chen Hua told reporters that he has always bought wealth management products from Alipay, and all of them are stable products recommended by the homepage. Moreover, because he trusts Alipay, the investment amount is not several thousand yuan, but more than 100,000 yuan. Last month, I bought another 190,000 yuan of wealth management, which was also bought from the wealth management products recommended on the homepage. I bought Everbright Sunshine Hedging’s mixed C for six months, which showed that the yield in the past year was 5.0%, which was not very high, so I didn’t expect to lose money.
However, when I went in a few days ago, Chen Hua found that there was a loss in the principal. Only then did he find that Everbright Sunshine Hedge held mixed C for six months, which was actually a fund product, and it was also a fund that invested in stocks, a medium-and high-risk field.
"Now I have lost 1900 yuan in less than 2 weeks, and I can’t redeem it. I have to wait for 6 months before I can redeem it. I want to buy a wealth management product with stable income, and I don’t want to buy a fund with stocks. Alipay has set up a menu of wealth management products, funds, stocks and other pages, and I have never spent it on the fund and stock pages. However, Alipay has obviously misled the consumption behavior of this fund, and I hope Alipay can compensate me for my losses. " Chen Hua said so.
On March 8, the reporter logged into Alipay to check, but did not find the product on the homepage. However, through the search for "Everbright Sunshine Hedges Holding Mixed C for 6 months", it was found that the product was a mixed fund that invested in stocks, and it was a medium-risk product with a lock-up period of 6 months. On that day, it showed that the increase and decrease in the past year was 5.71%. After careful investigation, the reporter found that the fund is a product managed by Everbright Securities, accounting for 60.25% of the shares invested, with heavy positions in Kweichow Moutai, China Zhongmian and Industrial Bank.
Coincidentally, the reporter saw similar cases on the black cat complaint platform. Some investors said that in February, they received a recommendation from Everbright Sunshine to hold mixed C wealth management products for six months in Alipay wealth management products, with an annualized interest rate of 6.46%. The product details are the same as other wealth management products. I have been losing money since I bought it. Later, I found out that the product is a stock fund in the fund. The fund product I bought before has a separate fund page, which can be distinguished at a glance. Alipay put it on the regular financial management page and made false propaganda, which led to the wrong purchase and suffered losses.
Chaos 1: Unclear classification and inaccurate marking of risk level.
According to the reporter’s investigation, besides Alipay, Internet platforms such as Tencent Licaitong, JD Finance and lufax all have various chaos in selling wealth management products.
Mr. Huang of Guangzhou told the reporter: "Recently, I talked to my friends about several wealth management products I bought in Ping An Lu Jin, only to know that I actually bought fund products, but I didn’t see the word fund at all when I bought them, and I almost filled in the information incorrectly."
On the black cat complaint platform, some users complained last month that Jingdong Finance had unreasonable labels on its deposit products. It is understood that Jingdong Finance puts "Three Gorges Treasure-Yuedeli", a bank time deposit product, in the same category as flexible access products. This user bought "Three Gorges Treasure-Yuedeli" for many times from January to April, 2020, totaling over 110,000 yuan. But in fact, this product is a regular product, so it should not be under the flexible access column. Now, the interest that needs to be deducted is more than 5,000 yuan, and it is fed back to Jingdong Finance. Jingdong Finance has proposed a compensation plan of 50 yuan amount, which the user failed to accept.
The reporter’s investigation found that the classification of some platform products is not clear. In the "Steady Financial Management" project of Tencent Licaitong, the reporter saw the hybrid fund products released by several fund companies, with a medium risk level. In Alipay’s "wealth management" project, wealth management products and funds are in the same category; In the wealth management products, there are products such as "money fund" and "bond fund" marked in small red characters. Although money fund and bond fund belong to low-risk products, they actually belong to fund products.
In addition, there are also cases where products labeled as "medium and low risk" have plummeted. Some investors told the Guangzhou Daily all-media reporter that the exclusive investment project of the high-end wealth management platform launched on Alipay platform last year was Jiashi Tianli No.1, a subsidiary of harvest fund. According to the propaganda at that time, the accrual benchmark (annualized) of the performance of this fixed-income product was 5%, with medium and low risks, with a starting investment of 310,000 yuan. However, this medium and low-risk product has actually lost money after one year of operation. The net value disclosed at the end of January plummeted by about 10%, and it has not rebounded significantly so far.
The reporter learned that harvest fund attributed the net value fluctuation of this product to "the change of asset allocation style in the market" and "the possible large redemption".
Chaos 2: Re-marketing and Light Risk Tips
In addition, although the online financial platform does not have the oral sales promotion of the financial manager, the propaganda words also tend to be marketing, while diluting the risk warning.
The reporter entered a number of financial platforms and found that the fund products were most recommended recently. On the fund sales page, the fund products purchased by 10 yuan abound, which are not only convenient to trade and low in cost, but also ready-made "good base" and "hot base" recommendations, which can be seen at a glance. There are also a variety of concepts to guide investors to "go and see" and "get on the bus immediately", especially the ups and downs up to double digits or even three digits are even more eye-catching, dazzling and ready to move. In fact, the past performance of equity funds does not represent future earnings.
"Since the advent of Yu ‘ebao in June 2013, in the past eight years, the Internet financial platform represented by Alipay has gradually optimized the user experience and cultivated users’ investment and financial management habits. A group of post-90 s and post-00 s have gradually grown up. The Internet has become an important consignment channel for investment products such as funds and old-age security, and its sales share has also increased year by year. The convenient experience has made many investors accustomed to buying investment products on these platforms." Yin Yanmin, an analyst at Rong 360 Big Data Research Institute, said that it is precisely the marketing activities such as the platform’s continuous optimization of the buying experience and the nesting of small red envelopes that make many investors unconsciously purchase investment and wealth management products with the process, but they are not used to reading specific product information such as product specifications and risk specifications, which will lead to the mismatch between investors’ risk tolerance and product risks. When they lose money, users feel cheated.
Yin Yanmin pointed out that for platform compliance management, investors should not blindly pursue sales and use smooth operation processes to make investors ignore product risks, and make enough risk warnings for high-risk products.
Reminder: There is no "guaranteed financial management"
A senior person in bank financing told reporters that at present, bank financing accelerates the transformation of net worth and breaks the rigid redemption. Bank financing can no longer claim to be "guaranteed". Similarly, the wealth management products of the Internet financing platform are not completely guaranteed. It is worth mentioning that, due to the new regulations issued by the regulatory authorities in January, commercial banks are not allowed to carry out time deposits and fixed deposit and convenient deposit business through non-self-operated network platforms. At present, the most secure deposit products have been removed from the shelves of Alipay, JD Finance, lufax and other platforms. "Investors should raise their risk awareness." The person stressed.
Feng Yun, a partner of Guangdong Green Law Firm, suggested that investors should fully understand the premise that investment is risky, truthfully complete the platform risk assessment, and correctly understand their own risk tolerance. When investing, you should read the relevant information carefully instead of skipping the direct signature.